Sample of our UKAS certificate

Hong Kong specialist support

We offer an electronic and physical documents checking service with bilingual support with schools to ensure all documents are checked and ready for boarding before students depart from school. We can also offer airport counter support with additional charge. We have offices in UK and Hong Kong that also support students when they arrive in Hong Kong.

PCR Swap Test

These are accepted by majority of all destinations apart from UAE. Hong Kong government accepts PCR test, including RT-PCR which we use in this test. We have both test available, and customer can request for specific type of testing if preferred

The Lab standard

The test is conducted with UKAS and ISO certified and accredited, in the laboratory that is approved by the Medical and Healthcare Council, CDC-Approved, FDC EUA approved. All results will come with a doctor’s letter detailing the time of sample taken, UKAS certificate and ISO number

About the COVID Test

Who else uses this test?

This test is offered to and by British Airways for testing. Many boarding schools also use this test for mass testing on their students.

Turnaround time

90% of our results are ready in 36 hours from the time you did your test at home. We guaranteed a 48 hours turnaround time (from the results arriving at the lab)

How to take the test

 Your kit will include a simple sample collection device with comprehensive instructions on how to complete your test in just a few minutes. Once you have correctly taken your sample, simply follow the instructions and return the sample to our lab using the pre-paid postage bag included in the test kit.

At Home Kit

Students are able to do this either under the supervision of a nurse or by themselves. 

Ordering and receiving the test kit

If you are flying, please order and pay for the test kit in good time. We suggest to buy this 1 week in advance . The kit will be sent out and should be received by the school within 24 hours if you order before  before 11am Mon to Friday. You need to state when you order, whether the kit should be sent to the medical centre or directly to the boarding house.

Taking the sample

 Your kit will include a simple sample collection device with comprehensive instructions on how to complete your test in just a few minutes. Once you have correctly taken your sample, simply follow the instructions and return the sample to our lab.

Sending back the results

All test kit will include a special delivery pre-paid parcel bag to send back to the lab. It will arrive the next day. We also offer a specialised same day courier service to pick up sample from anywhere within 3 hours travel from London

Getting the results

Once we have processed your test, you will receive the results by email. If your test is negative, please print and save the certificate for travel purposes.  If you test is positive, the laboratory patient representative will contact you and your school will advise your next step. You should cancel your travel plans and isolate.

Checking your documents

We would follow up with an email containing the documents list you need to prepare if you can travel. All documents can be scanned and emailed back to us for checking. We will then compile the documents in Hong Kong Government standard for printing and cloud storage purpose. Students, parents and schools will have a copy stored at a secured cloud storage, and can be downloaded anytime with internet connection (Free with 5 orders or above)

Airport Counter Service /HK Arrival

Those subscribed with our airport document check in service will be greeted by our staff, and handover the paper copies needed for boarding and Hong Kong arrival. On arrival, students can call us if they missed any documents with cloud storage link. (Additional charge)

Contact us

Please speak to us if you want a more personalised testing and travel planning for your Hong Kong, Macau or Chinese students

Further information

For the most up to date guidelines on travelling to Hong Kong, please check: https://www.coronavirus.gov.hk/eng/high-risk-places.html and https://www.gov.uk/foreign-travel-advice